1. Introduction
Welcome to Adzy.ae. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and company name when you reach out to us
- Usage Data: Information about how you interact with our website, including pages visited and time spent
- Communication Data: Messages and inquiries you send us via WhatsApp, email, or contact forms
3. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide customer support
- Deliver our advertising and social media management services
- Send relevant updates about our services (with your consent)
- Improve our website and services
- Comply with legal obligations
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Third-Party Services
We may use third-party services such as analytics tools and advertising platforms. These services have their own privacy policies, and we encourage you to review them. We do not sell your personal information to third parties.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
8. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you use our website and improve our services. Types of cookies we use include:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand user behavior and improve our website
- Marketing Cookies: Used to deliver relevant advertising (with your consent)
You can control cookie preferences through your browser settings.
9. International Data Transfers
As we operate in multiple countries (UAE and Nepal), your personal data may be transferred and processed outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with international data protection standards including GDPR and local data protection laws.
10. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Generally, we retain client data for 7 years after the conclusion of services to meet legal and accounting requirements.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@adzy.ae or via WhatsApp at +971 58 500 3219.